Cardivo is an easy to use platform that lets you offer your own branded egift cards to your customers – just like the biggest brands do. Gift cards are an excellent way to increase revenue from existing customers while also driving more sales from new customers.
Cardivo makes it very simple to set up and offer your own digital gift cards with no code or technical know-how needed. You don't even need a website to offer Cardivo gift cards as you get your own branded purchase link you can share with customers.
Once you've signed up, you just need to configure a few gift card settings (which you can change any time), add your logo and brand color, and you're ready to go! There is no cost to use Cardivo unless you make a sale.
When you sell a gift card through Cardivo, we charge a small 5% fee. You can even choose to cover this by adding a surcharge to gift card buyers.
Setup
Setting up Cardivo only takes a few minutes - here is an overview - access detailed step-by-step instructions here:
Connect your existing Stripe account or create a new account
Click on the Connect my stripe account button
Now you will see a Stripe hosted page – enter your email and connect your existing Stripe account, or create a new one.
Choose your company's gift card purchase page link (you can change this later) – this is the link where people will be able to buy your company's gift cards
Configure a few settings re: your gift card offer, upload your logo, choose a brand color, and you're ready to go.
Now share your gift card purchase link with your customers via email, socials and anywhere else they are – we recommend adding a banner on your marketing site too. The more often you share and promote gift cards, the more likely your customers are to buy a gift card for their friends and family.
If you need a hand getting anything set up, just reach out via the chat icon – we're here to help!
Redemption
Where can people use my gift cards?
Cardivo gift cards can currently be redeemed in various ways:
👉 On your Stripe Checkout and payment links
Use Stripe payment links for your business? It's easy to support gift card redemptions for those. To get started, just switch the Stripe integration ON in your Cardivo account settings and then ensure you have the "Allow promotion codes" option enabled on your payment links. We'll automatically sync all existing and new gift cards.
⏱️ Takes approx. 30 seconds to set up
👉 On your WooCommerce site
With our easy plug in, you can let your customers redeem Cardivo digital gift cards easily on your WooCommerce store. Just switch WooCommerce ON in your Cardivo account settings, download and install our plugin, and paste in the Cardivo Access Token value into WooCommerce.
⏱️ Takes approx. 2 minutes to set up
👉 On your Shopify site
With our simple workflow that requires a one-time 10 minute setup, you can let your customers redeem Cardivo digital gift cards easily on your Shopify store with all the native Shopify gift card functionality but the added benefit of way more flexibility and control over your gift cards, as well as allowing redemptions for any other services you offer outside Shopify. Excellent for businesses that sell or intend to sell products or services outside Shopify since you can have one platform for gift cards across all your sales channels and services.
This also gives you complete independence from Shopify in case you ever want to move away to another eCommerce platform since gift cards can have multi-year or unlimited expiry dates (depending on your country).
Just switch Shopify ON in your Cardivo account settings, and follow the one-time setup instructions to get started.
⏱️ Takes approx. 10 minutes to set up
👉 On your Paythen plan pages
With our deep Paythen integration, you can let your customers redeem Cardivo digital gift cards on any of your Paythen payment plans – this works for all plan types and automatically adjusts customer plan schedules and amounts.
Not using Paythen? Read more here and increase sales with easy payment plans.
To get started, just switch Paythen ON in your Cardivo account settings, then go to your Paythen settings, switch. Cardivo ON, and paste in the Cardivo Access Token.
⏱️ Takes approx. 2 minute to set up
👉 Via your Cardivo dashboard
For all other redemption scenarios (eg: you have the customer on the phone, or even in person), you can manually redeem the full or partial balance of a gift card on behalf of the customer.
To manually redeem a gift card, find it in your dashboard on the Gift cards page, and click on the more menu (three dots) next to the relevant gift card and choose Redeem Manually. Then you can choose a full or partial redemption.
👉 Using our Zapier action
Our Zapier redemption action step lets you allow redemptions and balance checks using any custom third party form – eg: if you have an existing workflow using a third party form or any other workflow you have where the tool is available on Zapier, you can allow redemptions via a custom workflow but no code using our Zapier action.
To get started, just switch Zapier ON in your Cardivo account settings, then go to Zapier and set up your workflow as needed.
⏱️ Takes approx. 2 minute to set up
👉 Using our Redemption API (in early access)
Our Redemption API lets you integrate Cardivo gift card redemptions into any custom workflow and UI you have – this can include your existing web or mobile apps, any eCommerce sites that aren't on WooCommerce or Shopify or any other custom flow you can envision. Our API is for redemption only. Gift card purchases must continue to be made via the gift card sales page you set up in your Cardivo account. However you can allow redemptions (and status / balance checks) via any interface and workflow you want using our API. This is in early access so the documentation is limited but core functionality works reliably.
To get started, just switch this ON in your Cardivo account settings, and your secure access token will be generated that you can use to configure your API based redemption workflow.
⏱️ Requires development skills – typically a few days of work to set up
👉 On your Eventbrite checkout pages (in early access)
You can allow gift card redemptions for Eventbrite events. This uses the Eventbrite promo code field. Please contact us via the chat icon for setup instructions. This takes a few minutes of setup in your Eventbrite account.
If you have questions regarding, or need a hand with any of the above workflows, just reach out to us via chat, or email [email protected]